We’re proud to share that OptiMantra, a comprehensive electronic medical records (EMR) and practice management platform, has been recognized with multiple 2026 Gartner Digital badges across Capterra and Software Advice. These honors span key categories, reinforcing OptiMantra’s reputation as a trusted platform for modern, specialized practices.
OptiMantra earned recognition in the following distinctions:
- Capterra Shortlist for Electronic Medical Records
- Capterra Best Value for:
- Electronic Medical Records
- Psychiatry Electronic Medical Records
- Primary Care EHR
- Medical Spa
- Software Advice Best Customer Support for:
- Electronic Medical Records
- Medical Spa
- Primary Care EHR
- E-Prescribing
- Mac EMR & Medical Billing
- Medical
- Certified EHR
How Gartner Digital Markets Badges Are Earned
These awards are based on independent, verified user reviews and proprietary research methodologies from Gartner Digital Markets. Each badge reflects a rigorous evaluation of usability, customer satisfaction, market presence, and overall value—helping buyers identify software solutions that real users trust and recommend. Vendors cannot apply for or purchase these badges.
Each distinction is determined using proprietary research that analyzes a combination of factors such as:
- Verified user reviews and ratings from real customers
- Overall customer satisfaction and sentiment trends
- Product usability and functionality
- Market presence and relevance within a specific category
- Value for money and likelihood to recommend
The Capterra Shortlist and Best Value recognitions assess products based on a balance of customer satisfaction and market popularity, helping buyers quickly identify top-performing solutions within a category.
The Software Advice Best Customer Support badges recognize products that receive exceptional feedback specifically related to support quality, responsiveness, and overall customer experience—directly reflecting how users feel about the help they receive when they need it.
Together, these methodologies ensure that Gartner Digital Markets badges represent the authentic experiences of real users and provide buyers with trusted, transparent insights when evaluating software solutions.
What users are saying about OptiMantra
“OptiMantra offers exceptional value for the price. It’s a robust, flexible EMR that truly supports the unique needs of integrative practices. I highly recommend it.”
— Alexis C. [Capterra]
“My overall experience with OptiMantra has been excellent and I've referred several people to OptiMantra as well as organizing a demo to a group of my peers. What I like most about OptiMantra is their customer service, they are unbeatable!! This includes IT as well as Sales. I also like the customizability of work flows and the functional medicine templates.”
— Christl R. [Capterra]
“My overall experience with OptiMantra has been excellent. The team has been amazingly helpful and I have referred multiple providers to this platform.”
— Carol W. [Capterra]
Why practices choose OptiMantra
With an overall 4.8/5 rating across Gartner Digital Markets platforms, OptiMantra offers:
- Specialty-adaptive charting and flexible scheduling
- Built-in telehealth, lab, and e-prescribing integrations
- Secure patient communication and integrated billing tools
- AI-powered documentation to reduce charting time
- Daily office hours and responsive, human support
- Scalable workflows for solo providers and growing clinics
OptiMantra is a next-generation EMR and practice management platform designed for modern healthcare providers, including integrative medicine, primary care, psychiatry, and medical spas. Built with flexibility, automation, and service at its core, OptiMantra helps practices streamline operations, stay compliant, and deliver an exceptional patient experience—without sacrificing clinical depth.
About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, Software Advice, and GetApp.and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.
For more information, visit https://www.gartner.com/en/digital-markets
Disclaimer:
The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.
